• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• Privacy policy for other websites
• Changes to our privacy policy
• How to contact us
• How to contact relevant authorities

Recover collects the following data:

• Anonymous user interactions.
• Anonymous user demographics and interest.
• Personal identification information (name, email, phone, address, etc.).
• Data you provide when you attend one of our events or contact our customer service.
• Data about when and how you use your services.
• Information about your orders and billing information.

You provide Recover directly with most of the data we collect.

We collect data and process data when you:

• Uses or displays our website via the browser's cookies.
• Submitting a form.
• Buying a product.
• Contact customer service.
• Looking for a vacant position
• Contact for assignments
  
• Customer complaints

Recover collects your data so that we can:

• Identify yourself as a customer to contact you.
• Process purchases and submissions

Legal basis: fulfillment of a contract.

• Email you with special offers on other products and services we think you might like. We do this by analyzing and segmenting your data.
• Invite you to events.
• Improve our services.
• Improve the website experience.
• Answer your questions by phone or customer service.
• Conduct customer surveys.

Legal basis: legitimate interest and consent.

If you agree, Recover will share your data with our partner companies so that they can offer you their products and services.

• Subcontractors
• Other partners

When Recover processes your order, we may send your data to, and also use the resulting information from, credit check agencies to prevent fraudulent purchases.

Recover stores your personal data on a computer server, in digital and manual registers. We do not disclose your personal data to third parties, except when there is a requirement arising from a statutory obligation or to fulfill or obligations to you as a customer. Your personal data will not be transferred or sold to third parties for advertising purposes. However, your personal data may be disclosed to third parties if it is necessary to provide you with services, for example subcontractors to perform the ordered service or for the distribution of offers.

Recover takes the technical and organizational security measures required by law to ensure that your personal data is not tampered with, lost or destroyed or that unauthorized parties have access to it.

Recover will not store your personal data beyond what is necessary to fulfill the purposes stated above, or for as long as we are required by law to store your personal data, for example Accounting Acts. Your data will then be deleted.

Recover will keep your:

• Anonymous user interaction and demographic interests for 2 years. When this time period has expired, we delete your data manually.
• Personal identification information for 2 years. When this time period has expired, we delete your data manually.
• Data about when and how you use your services, your orders and billing information for 2 years. Once this time period has expired, we will delete your data manually.

Recover may send you information about products and services from us that we think you might like.

If you have agreed to receive marketing, you can always unsubscribe at a later time.

You have the right at any time to stop Recover from contacting you for marketing purposes or providing your data to members of the Recover Group.

If you no longer want to be contacted for marketing purposes, you can contact us by e-mail: post@recover.no

Recover will ensure that you are fully aware of all your data protection rights. Each user has the right to the following:

Right to access - You have the right to ask Recover for copies of information about your personal data, the purpose of the processing of this data and information about where the data was obtained from. Your request will be free of charge.

The right to rectification - You have the right to ask Recover for correct information that you believe is inaccurate. You also have the right to request restoration to complete information you believe is incomplete.

The right to erasure - You have the right to ask Recover to delete your personal data under the following conditions:

• If the data is no longer necessary for the purposes for which it was processed.
• If the processing is based solely on consent and you revoke this.
• If the processing is used for direct marketing and you object to the data being processed.
• If you object to the data being processed based on legitimate interests and there is no legitimate interest that outweighs your interest.
• If data is not processed in accordance with the regulation.
• If deletion is necessary to fulfill a legal obligation.

The right to restrict processing - You have the right to request that Recover restricts the processing of your personal data under the following conditions:

• If you believe that your data is incorrect and you have asked to have it corrected. You can then request that the processing of your data be restricted while the investigation is ongoing.
• If the processing is unlawful, but you object to the deletion of your data and instead request that the use of this data be restricted.
• If you need your information to be able to establish, assert or defend legal claims, even if we no longer need your data in connection with the processing.
• When you have objected to the processing of your data, we can continue to process your data for the duration of the inspection.

The right to object to processing - You have the right to object to Recover's processing of your personal data which is carried out based on a legitimate interest. You must then specify which treatment you object to. If we believe that such processing should still take place, we must demonstrate that there is a legitimate interest that outweighs your interest.

The right to data portability - You have the right to request that Recover transfers the data we have collected to another organisation, or directly to you. This applies in cases where you have given your consent to the data processing, or if the processing is necessary for us to be able to offer you services in accordance with the contract you have entered into with us. However, you do not have the right to transfer your information if we process it due to a legitimate interest or under a legal obligation.

If you make a request, we have one month to respond to you. If you wish to exercise any of these rights, please contact us.

Send us an email at: post@recover.no

Or write to us:
Recover AS
Lilleakerveien 4a
0283 Oslo

Recover's website contains links to other websites. Our privacy policy only applies to our website, so if you click on a link to another website, you should read their privacy policy.

Recover updates its privacy policy regularly and places updates on this website.

If you have any questions about Recover's privacy policy, the data we hold about you, or if you want to exercise one of your privacy rights, please do not hesitate to contact us.

Send us an email at: post@recover.no

Or write to us:
Recover AS
Lilleakerveien 4a
0283 Oslo

If you wish to report a complaint, or if you believe that Recover has not dealt with your concern satisfactorily, you can contact the Information Commissioner's Office.

E-mail: postkasse@datatilsynet.no
Telephone: +47 22 39 69 00